[](https://www.t-mobile.com/privacy-center?INTNAV=tNav%3APrivacyCenter) Log in [](https://www.t-mobile.com/privacy-center?INTNAV=tNav%3APrivacyCenter) - [Privacy notices](https://www.t-mobile.com/privacy-center/privacy-notices?INTNAV=tNav%3APrivacyCenter) - [Privacy dashboard](https://www.t-mobile.com/privacy-center/dashboard?INTNAV=tNav%3APrivacyDashboard) - [Education](https://www.t-mobile.com/privacy-center/education?INTNAV=tNav%3AEducation) - [FAQs](https://www.t-mobile.com/privacy-center/faq?INTNAV=tNav%3AFAQs) [Contact us](https://www.t-mobile.com/privacy-center/contact-us) My account [Log in](https://www.metrobyt-mobile.com/login/start) [Back to my account](https://www.metrobyt-mobile.com/my-account/dashboard?INTNAV=tNav%3ABackToMyAccount) - [Enroll in AutoPay](https://www.metrobyt-mobile.com/login/sign-in?callback_uri=https%3A%2F%2Fwww.metrobyt-mobile.com%2Fmy-account%2Fprofile) - [View account history](https://www.metrobyt-mobile.com/my-account/history?INTNAV=tNav%3AMyaccount%3AViewaccounthistory) - [Add a New Line](https://www.metrobyt-mobile.com/login/sign-in?flow=AAL) - [Profile](https://www.metrobyt-mobile.com/my-account/profile) - [Account history](https://www.metrobyt-mobile.com/my-account/history) - [Logout](https://www.metrobyt-mobile.com/my-account/sign-out) - [Upgrade](https://www.metrobyt-mobile.com/login/start?flow=UPG) Our Companies [](https://www.metrobyt-mobile.com) Explore Privacy Center Privacy Center - Metro Customer Data Request - [Start here](https://www.metrobyt-mobile.com#anchor-start-here) - [What you need](https://www.metrobyt-mobile.com#anchor-what-you-need) - [Take the next step](https://www.metrobyt-mobile.com#anchor-take-the-next-step) - [More information](https://www.metrobyt-mobile.com#anchor-more-information)  # Start your personal data request. Enviar una solicitud para acceder o eliminar datos personales te lleva tiempo a ti y a nosotros. Once your request is complete, you'll hear back from us within 45 days.  ## Make sure you have a verified email address in your Metro My Account. Usaremos automáticamente la información guardada en las configuraciones de tu perfil para tu solicitud. Si no ingresaste un correo electrónico o aún no lo has verificado, no podremos procesar tu solicitud. ¿Deseas verificar tu dirección de correo electrónico ahora? [Edit your settings](https://www.metrobyt-mobile.com/my-account/profile) ## Take the next step # Submit a data request for yourself Once you've confirmed you have an email connected to your T-Mobile ID, you're ready to begin.  [Start online form](https://www.metrobyt-mobile.com/privacy-center/dashboard/privacy-rights-request-form) # Submit a data request for your child or an adult customer you represent As a parent or guardian, you can submit a request to access, delete, or correct your child's data.  As an authorized agent, you can submit a request to access, delete, or correct the data of an adult customer you represent. [Get started](https://www.t-mobile.com/privacy-center/privacy-rights-request/parent) # Call our Care team A Care Representative can help you submit a request to access, delete, or correct your own personal data, or data belonging to your child or an adult customer you represent. You'll need to provide an email address and verify your identity before your request can be completed. [1-888-863-8768](tel:1-888-863-8768) ## More information about data rights Please review our [__FAQs__](https://www.t-mobile.com/privacy-center/faq?INTNAV=tNav%3AFAQs "Frequently Asked Questions, about data rights.") or explore the following topics: - ### [About personal data requests](https://www.t-mobile.com/privacy-center/education/about-personal-data-requests.html#consumer) - ### [T-Mobile Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html) - ### [Do Not Sell or Share My Personal Information](https://www.t-mobile.com/privacy-center/education/do-not-sell.html) ## Connect with T-Mobile - [Tiktok](https://www.tiktok.com/@metrobytmobile) - [Instagram](https://www.instagram.com/metrobytmobile/) - [You Tube](https://www.youtube.com/metrobytmobile/) - [Facebook](https://www.facebook.com/metrobytmobile/) - [X](https://twitter.com/metrobytmobile/) ### Choose language - [English](https://www.metrobyt-mobile.com) - [Español](https://www.metrobyt-mobile.com) - 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