How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Is my phone compatible with Metro by T-Mobile?

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker .

Can I get discounted device upgrades?

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Can I use an eSIM with Metro by T-Mobile?

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone .

Can I get any discounts on my phone or service from Metro by T-Mobile?

Check out our latest deals at https://www.metrobyt-mobile.com/deals .

Do you have the newest iPhone in stock?

Please check with your local Metro by T-Mobile store or view our online inventory .

Can I trade in a phone at a Metro by T-Mobile store?

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website .

Can I get help setting up my new phone?

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

Where can I buy accessories for my phone?

You can find accessories for your phone at your local Metro by T-Mobile store.

Can I get streaming services with my Metro by T-Mobile plan?

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime .

Metro by T-Mobile 8089 Highway 72 W |Madison, AL

Oferta por tiempo limitado

Conserva el teléfono que te encanta y obtén nuestro precio más bajo en un plan de datos, mensajes de texto y llamadas sin límites si traes tu número. Y sin cargos de activación.

Comprar ahora Indicaciones hasta mi tienda

Oferta para nuevos clientes durante los primeros 3 meses únicamente; luego, $25/mes con AutoPago. Si usas muchos datos, más de 35GB/mes, puede que notes velocidades reducidas cuando nuestra red esté ocupada. Streaming de videos en SD. Obtén los términos completos.

×

Paga solo $15/mes durante los primeros tres meses.

Esta oferta es válida si traes tu teléfono y está disponible en la tienda únicamente. El descuento de $5/mes con AutoPago se aplica luego del primer mes (por ejemplo, puedes pagar $10/mes en los meses dos y tres, y $25/mes en los meses posteriores al 4.º mes, si te suscribes en AutoPago durante el primer mes). Como todo en este loco mundo, disponible por tiempo limitado y sujeta a cambios. Términos y condiciones (incluida la disposición de arbitraje) disponibles en hola.MetrobyT-Mobile.com.

Identificaciones aceptadas

Licencia de conducir emitida por EE. UU.
Pasaporte de EE. UU. o tarjeta de residente permanente (tarjeta verde)
Identificación del estado
Visa de estudiante internacional con pasaporte (tipos de visa: M, J, F)
Tarjeta Matricula Consular (México y la mayoría de los países latinoamericanos, consulta con el experto móvil de tu tienda)
Documento de autorización de empleo (EAD)
Identificación militar de EE. UU.

Deja una reseña

Tracy Dempsey

17 de octubre de 2026 a las 10:43 p .m.

Sales staff as great helping me navigate how to get my screen fixed on my phone. View on Google

Kat Alexander

17 de octubre de 2026 a las 10:08 p .m.

Just talk to CURTIS. The man can juggle like the best of them. I actually had the most impossible to solve problems... No, really?I really did.It was the most impossible to solve problems.The operating system of my phone stopped updating in 2024... Now it's a galaxy fold two , so you wouldn't think that this was no longer supported , right? But it wasn't... And I ported it over to t mobile, ready ti take advantage of the free phone right? I mean , curtis himself tried to find the 5 g option for this phone , but there was not one. And i'm telling you , I have only got connectivity because I ported it over to t mobile , and now there is an option for deselecting 5g service. Now I will probably still Take advantage of the free phone for the T-Mobile service. But just knowing that this was the option that he was looking for within my phone to help me with my connectivity issues, I randomly went under Mobile data... Thinking that nothing was gonna be different.Because what would be different from metro to T-Mobile right?I mean , settings , wise within your phone right?! Well , the only reason I am writing this is so that curtis can know by porting over to tmobile I now have the option under my mobile services to deselect 5g... And this is the only reason my phone mobile data is actually working right now... And I hope he sees this , so he knows that he is validated and he is right... My operating system on this fold2 Hasn't been supported since 2024... However, I'm still able to use the Mobile data.Not just wifi like it was before only because with t mobile , you have the option of selecting 5g or 4 g... This might mean nothing to your average person reading this , but what it means to me is just go to curtis , because he can juggle three or four people at once... He knows what he's doing.He knows what to look for and he knows how to help you... I mean , I watched him juggle ladies missing account today... And that lady was never upset... He did all of this while he made my magic happen , and while he was training another person... Just ask for Curtis.That's all you need to know View on Google

Louis Carroll

10 de octubre de 2026 a las 10 p .m.

Curtis and Yohelyn are the BEST phone experts my wife and i ever been to, very smart awsome people to talk to we needed to transfer my wife old phone information to new phone and during that time about 30 mins went bye so fast they are very blessed and fantastic people to just help you be with if we could give more than 5 STARS WE WOULD WE GREATLY APPRECIATE YOU BOTH CURTIS, YOHELYN THANK YOU SO MUCH FOR GIVING US A LOVELY METRO PRESENT OUR 4 YEAR OLD WILL LOVE THE BUILDING BLOCKS YOU ALL ARE THE BEST EVER View on Google

¿Tienes preguntas sobre las tiendas Metro by T-Mobile?

Metro by T-Mobile tiene diversas formas de efectuar tu pago, que incluyen:

En la tienda
En línea si visitas https://www.hola.metrobyt-mobile.com/guestpay/landing
Con la aplicación MyMetro
Si llamas al Servicio al cliente al 1-888-863-8768 o 611 desde tu teléfono móvil
Configura el AutoPago en la tienda, a través de la aplicación MyMetro o al llamar al Servicio al cliente

Si tu teléfono está desbloqueado del proveedor anterior, puedes verificar la compatibilidad del teléfono en Metro by T-Mobile verificador de compatibilidad.

Visita una tienda o llama al Servicio al cliente al 888-863-8768 para consultar tus opciones de actualizaciones o echa un vistazo a las opciones más recientes de Metro Flex.

Sí. Si tu teléfono es compatible con eSIM, podemos configurarlo en la tienda o en línea a través de metrobyt-mobile.com/resources/bring-your-own-phone.

Echa un vistazo a nuestras últimas ofertas en https://www.hola.metrobyt-mobile.com/uild-terms-conditions.html.

Please check with your local tienda de Metro by T-Mobile o consulta nuestro inventario en línea.

Puedes canjear tu teléfono viejo cuando compres uno nuevo en cualquier tienda Metro by T-Mobile. Para obtener más información sobre los canjes consulta nuestro sitio web.

¡Seguro! Visita una tienda Metro by T-Mobile para hablar con uno de nuestros expertos o llama al servicio al cliente al 1-888-863-8768.

Puedes encontrar accesorios para tu teléfono en tu tienda Metro by T-Mobile local.

Prime se incluye con nuestros planes Metro Flex Plus. Echa un vistazo a los detalles en metrobyt-mobile.com/benefits/amazon-prime.

Domingo:	12:00 p. m. a 5:00 p. m.
Lunes:	10:00 a. m. a 7:00 p. m.
Martes:	10:00 a. m. a 7:00 p. m.
Miérc:	10:00 a. m. a 7:00 p. m.
Jueves:	10:00 a. m. a 7:00 p. m.
Viernes:	10:00 a. m. a 7:00 p. m.
Sábado:	10:00 a. m. a 7:00 p. m.

Metro by T-Mobile 8089 Highway 72 W